Product warranty
Ruggtek wants you to be enthusiastic about your new purchase.
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We are here
The warranty of a professional electronic device, such as Ruggtek's tablets and PDAs, is a crucial element to consider at the time of purchase, as it provides protection against defects and malfunctions.
The main benefits of a warranty include free repair or replacement of the product if manufacturing defects occur during normal use. In addition, the warranty also offers competent technical support to help users resolve any device malfunctions throughout the product's life cycle.
A Ruggtek device has the legal European warranty of two years and the possibility to extend it to 3 or 5 years by including additional covers such as battery protection. These extensions can be advantageous for those who wish to increase the protection of their device beyond the standard. However, it is important to carefully assess the costs and benefits of such extensions (ROI - return on investment), as it may not be affordable for all consumers.
We recommend that you carefully consult Ruggtek's warranty details, including terms, conditions and extension options, to ensure maximum durability and functionality on your device.
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Why Ruggtek?
Because we understand that technology is an essential part of daily operations, and anything that is not working or cannot be used has a significant impact on business. Since the causes can be many, you need to be able to rely on a plan that protects you from breakdowns and frustrations.
Ruggtek provides the EasyCare service with a highly qualified technical team to advise which of the various repair or maintenance options are best suited to your company's needs. The EasyCare service and support goes beyond Ruggtek's standard warranty to cover everything, including accidental damage and normal wear and tear.
When product service is required, Ruggtek's warranty and services specify the steps to be followed to obtain assistance; these include returning the device to the dealer or sending it directly to Ruggtek service centres.
When servicing the device, it is essential that Ruggtek-authorised components are used, as well as firmware and software updates.
This ensures that the device maintains the expected standards of quality and functionality, avoiding potential problems arising from the use of non-original spare parts.
We suggest that you click here and take a closer look at the details of Ruggtek's EasyCare service.
