INTRODUCTION:
Make sure you are dealing with the right company.
Ruggtek is the main brand of Sesitek SRL, an IT company with over 25 years of experience offering a complete range of mobile solutions including handhelds, tablets and vehicle computers.
The soul of Ruggtek is in Italy, the place where ideas take shape and where the sales and service offices are run. The office supports dealers/distributors and the coordination of research and development, accounting, product planning and marketing.
Differentiating Authentic from Online Imitations
The publication of this article is no coincidence: during the promotion of Ruggtek products, our partners came across customers who, while surfing the Internet, found rugged devices with seemingly similar features but priced well below market value.
Wary, in this case, is appropriate since, although some shops offer rugged devices with similar features to ours, Ruggtek products are totally different in terms of electronics, functionality, accessories, warranty and after-sales service.
Buying a device on the Internet (especially through Asian online sales sites) may induce the user to obtain significant economic advantages but, in reality, carries a number of risks:
- The price shown does not take transport costs into account; in case they are shown, these identify a cheap shipment without insurance cover, with a lead time of approximately 30 days.
- The purchase will be subject to customs duties and taxes.
- The company will have to handle Intrastat and Black-list communications.
- You do not have the opportunity to view the product before proceeding with the purchase.
- You do not have the option of deferred payment methods.
- It entails the risk of receiving the product damaged or incomplete or defective or different from the image shown on the online shop.
- There is a risk of receiving a product that is not in line with European regulations in terms of safety and conformity, so it will be essential to have the goods tested by specialised European laboratories.
- It entails the risk of intervention and seizure of the product by the Customs Agency, in the event of lack of documentation, certification, etc.
- The absence of a warranty (mandatory 2 years in the European market, extendable up to 5 years in Ruggtek).
- The absence of an after-sales service, repair service, and the inability to return or replace the product.
Conclusions
When you buy a Ruggtek device, you are assured of getting a reinforced, well-made computer that can work 24/7, 365 days a year.
Each device comes with relevant certifications for the European market, an extendable warranty of up to 5 years with coverage for breakage, and technical support to help the user resolve any operating issues throughout the product's life cycle.
Ruggtek has always committed resources and capital to improving its skills, product care, opening up new markets and channel partnerships.
Every day, Ruggtek nurtures these aspects to become one of the leading suppliers of rugged mobile computers in the European market.
For further clarification or if you are interested in establishing a partnership with RUGGTEK:
