Each Ruggtek device includes a battery, power supply for charging the device, carrying handle, rubber-tipped pen, protective film on the display, quick user guide, warranty certificate, software licence (in the case of Windows operating system).

Ruggtek devices integrate dual-band wireless (2.4 and 5.0GHz), Bluetooth and 4G LTE or 5G telephone networking as standard.

Ruggtek devices work around the world and you can take them with you virtually anywhere; you can use wireless technology or via international roaming on GSM networks in over 200 countries and territories. The availability of LTE or 5G networks varies depending on the country or territory, and on the LTE and 5G frequencies supported by the operator.

If you purchase a device without a phone contract (Vodafone, T-Mobile, 3, Orange, etc.) from a Ruggtek dealer, you will not be tied to a specific phone provider or service plan. The device remains unencumbered, so you can use it with any network and tariff.

Certainly, Ruggtek devices allow telephony or voice-over-IP functionality.

The device can be recharged using the power supply unit supplied.
Alternatively, it can be connected to a computer or power bank with an output voltage and amperage equivalent to the Ruggtek device's specifications.

No one can state with absolute certainty or guarantee that Android or Windows mobile devices purchased today will be compatible with future operating system releases. Neither Ruggtek. Nor Google. Nor Microsoft. Nor the chipset manufacturer. Not even our competitors or partners.
The launch of a new operating system for a device, be it Android or Windows, depends on a whole series of factors that Ruggtek has to follow as well as the manufacturer of the chipset and individual electronic components.
To state otherwise is misleading.

If you buy a Ruggtek device, you have the security of being able to rely on service centres in Europe or you can contact the office in Italy directly.
The device can be repaired up to two years after the End of Life (EOL) notification; in case of an extended warranty, we will repair your device until the end of the extension period.

If you are a private individual or freelancer, you can purchase Ruggtek products from one of our dealers. Please fill in the form below and we will send you directions to your nearest point of sale.